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Privacy Policy

MS Delicacy Singapore

MS Delicacy Singapore (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Credit/debit card details or other payment data (processed securely via third-party payment providers).

  • Order Information: Purchase history and delivery details.

  • Technical Information: IP address, browser type, device information, and cookies to improve your browsing experience.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders.

  • Providing customer support and responding to inquiries.

  • Improving our website, products, and services.

  • Sending order confirmations, updates, and promotional offers (if you opt-in).

  • Complying with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Payment gateways, delivery partners, and IT service providers, only as necessary to complete your order.

  • Legal Authorities: If required by law or to protect our rights, property, or safety.

4. Data Security

  • We use industry-standard security measures (SSL encryption, secure payment gateways, and firewalls) to protect your data.

  • While we strive to protect your information, no transmission over the internet is 100% secure.

5. Cookies

  • Our website uses cookies to improve user experience, track website traffic, and personalize content.

  • You can disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data (subject to legal and business obligations).

  • Opt out of marketing communications by clicking “unsubscribe” in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

⚠️ This Privacy Policy is compliant with Singapore’s Personal Data Protection Act (PDPA) and is e-commerce ready.